Dealing with the IRS can feel overwhelming. Penalties pile up, notices arrive unexpectedly, and even a small mistake can quickly spiral into a complex problem. For individuals and small business owners, the stress of navigating federal and state tax issues often becomes a full-time burden—disrupting work, family, and peace of mind. That’s where having a trusted expert like Jennifer O’Neill makes all the difference. With decades of experience and a deep understanding of IRS processes, Jennifer helps clients regain control, resolve their tax problems efficiently, and move forward with confidence.
From her early years in Buffalo, New York, Jennifer O’Neill was immersed in the world of tax work. Her father’s small tax practice was the starting point, where Jennifer and her siblings assisted in preparing mailings to federal tax lien recipients. This early exposure laid the foundation for her comprehensive understanding of the tax system and its profound impact on individuals and small businesses.
Early Experience Shaped by Family and Numbers
Taxes came naturally to Jennifer. She was always comfortable with numbers and curious about how the IRS process worked. By the time she was in high school, she already understood how to read W-2s and 1040s. That early exposure shaped both her confidence and her approach, grounded in clarity, patience, and problem-solving.
After earning her degree from Boston University and a Master’s from Canisius College, Jennifer returned to Buffalo to continue the family business. She became an Enrolled Agent, federally licensed to represent taxpayers before the IRS.
Understanding the Challenges Taxpayers Face
Jennifer’s experience has shown that most tax problems begin small. A missed payment, a delayed filing, or confusion about payroll responsibilities: but once penalties and interest build, taxpayers often feel stuck. Her focus at IRS Help is to make the process understandable, breaking down complex IRS and New York State procedures into clear, actionable steps.
Guiding Clients Through Complex Tax Issues
As the President of IRS Help, Jennifer leads a team that handles a wide range of tax issues, including IRS penalties, payroll tax debt, levies, liens, and back taxes. Each case is meticulously reviewed, starting with a comprehensive analysis of IRS and state transcripts to determine the extent of the problem. The team then explores various options, such as payment plans, penalty abatements, or offers in compromise, always ensuring that the client fully understands the implications for their specific situation.
More than just resolving the immediate issue, Jennifer’s process at IRS Help is designed to ensure that clients remain compliant in the future. This commitment to long-term solutions provides clients with a sense of security and peace of mind.
Continuing a Family Tradition of Resolution
IRS Help represents more than Jennifer’s professional work. It carries forward her family’s tradition of helping others navigate complex financial situations. The goal has always been the same: to help taxpayers regain control and peace of mind through honest communication and a straightforward resolution process.
Contact IRS Help to speak with an experienced team led by Jennifer O’Neill and learn how they help individuals and businesses resolve complex tax problems.