Local and Experienced IRS Tax Professionals

IRS Help Inc. is a network of Enrolled Agents, CPA’s, and Tax Attorneys, providing individuals and businesses local representation before the IRS and State taxing authorities.

Our team of tax professionals have over 100 years of combined experience in giving tax help and solutions to businesses and individuals. Many of our licensed tax agents are former IRS employees who not only know the system inside and out, but can work on your behalf to settle your tax debt with the IRS. It is important that you really know the person you are dealing with when you are seeking professional help with the IRS and other taxing authorities. There are many tax problems that cannot be resolved over the phone, which is why we meet with our clients in person to review all the necessary tax documents.

Meet The Team At IRS HELP Inc.

Our quality of service has earned us a well-known reputation and a large list of clients, who think of us as family members.

John (Jack) J. O’Neill, EA

John (Jack) J. O’Neill, EA

Chairman of the Board

Before opening his own tax consulting practice in 1984, Jack spent 11 years with the IRS as a Revenue Officer, Group Manager of Processing and Insolvency, and Senior Technical Advisor. Jack was a member of the IRS Task Force that rewrote the Internal Revenue Manual on Bankruptcy and Insolvency.

Jack serves on the board of numerous businesses in western New York and is an active investor in local businesses. He is a member of the National Association of Enrolled Agents and the New York State Society of Enrolled Agents. Jack obtained his degree from Canisius College and is an Enrolled Agent licensed to represent taxpayers before the Internal Revenue Service.

Jennifer O’Neill, MBA

Jennifer O’Neill, MBA

Chief Financial Officer

Jennifer obtained her MBA from Canisius College and her BA in Business from Boston University and is the CFO of IRS Help. In addition to her CFO duties, Jennifer is the bankruptcy research coordinator for IRS Help Inc.’s bankruptcy division and is responsible for finding value in the assets of bankrupt companies and individuals. Jennifer is also responsible for IRS Help.com and IRS HelpDirectory.com’s membership management. Jennifer serves as a subject matter expert advising taxpayers in controversies before federal and state tax authorities and has worked with several companies developing business plans and designing financial strategies.

Patrick O’Neill, EA

Patrick O’Neill, EA

Enrolled Agent

Patrick spent seven years as a technical specialist in the IRS Collections Division before leaving to join his father in private practice. Patrick has over 17 years of experience in the tax resolution field and is a licensed enrolled agent representing taxpayers in disputes before the IRS and state tax authorities.

James (Jim) T. Rindfleisch, EA

James (Jim) T. Rindfleisch, EA

Enrolled Agent - Regional Manager of New England and Oversees the Midwest Client Base

Jim is the Regional Manager for all of New England with an office in Boston. Jim also oversees the Midwest client base with offices in Columbus and Cincinnati. Jim is in his 25th year of providing tax consultation in the fields of Representation, tax preparation and business turn around management to both individuals and businesses.

Jim is a member of the National Association of Enrolled Agents, New York State Society of Enrolled Agents, National Association of Tax Practitioners as well as a former member of the Ohio State Society of Enrolled agents and the Kentucky Association of Accountants. He is also a Graduate Fellow of the National Tax Practice Institute and the American Academy of Tax Practice. As an Enrolled Agent, Jim is licensed by the U.S. Treasury Department to represent taxpayers before the Internal Revenue Service and the State Taxing Authorities. Jim is a graduate of the University of Buffalo with Bachelor of Science in Legal Research along with an Associate in Applied Science Paralegal Degree from Erie Community College.

Sandee Strachan

Sandee Strachan

Vice President, Operations

Sandee is Vice President of Operations of the Buffalo Headquarters. She serves as supervisor for IRS Help Regional Managers in outlying areas, and holds responsibility for overseeing the operations of the Buffalo headquarters. Sandee has more than thirty years of management, accounting, and client representation experience. She studied Economics and Finance at the State University of New York at Buffalo.

Daniel J. Vitello, EA

Daniel J. Vitello, EA

Enrolled Agent - Regional Manager: Cleveland, Detroit, Indiana, Milwaukee, Minneapolis

Dan is the Regional Manager for the IRS Help offices in Cleveland, Detroit, Milwaukee, Minneapolis, and Indiana. Dan has a thorough knowledge of representing individual tax payers and businesses before the Internal Revenue Service and state taxing authorities.  He is also a Graduate Fellow of the National Tax Practice Institute as well as a member of the National Assocaition of Enrolled Agents. As an Enrolled Agent, Daniel is licensed by the U.S. Treasury Department to represent taxpayers before the Internal Revenue Service and the State Taxing Authorities

Keith Carlson

Keith Carlson

Research & Acquisitions Manager

Keith is a Research & Acquisitions Manager working with businesses and individuals with their tax and financial problems both in and outside of bankruptcy.  Keith also oversees the day-to-day activities as a manager of two companies acquired through chapter 11 bankruptcies. He assisted with writing their bankruptcy restructuring plans and seeing them through.  Keith joined IRS Help in 2005 and holds an MBA from SUNY Polytechnic Institute as well as a Bachelor of Arts in Legal Studies from the University at Buffalo. 

Ralph Meleo, EA

Ralph Meleo, EA

Enrolled Agent - Regional Manager: Rochester, NY

Ralph spent 40 years with the Internal Revenue Service as a Revenue Officer, Offer in Compromise Examining Specialist, and Settlement Officer in Appeals. He has extensive experience with the Offer in Compromise program. Ralph manages the company’s Rochester office.

 Ralph is an Enrolled Agent licensed to represent taxpayers before the IRS as well as a member of the New York State Society of Enrolled Agents.

Stephanie Kashino

Stephanie Kashino

Research and Analysis Specialist

Stephanie is the Research and Analysis Specialist responsible for finding the value of assets in bankruptcies.

Stephanie started at IRS Help Inc as an intern while attending Erie Community College for Legal Studies in 2015.

Michael D. Tamsett, EA

Michael D. Tamsett, EA

Enrolled Agent - Regional Manager: New Jersey, New York

Mike is the Regional Manager for the IRS Help offices in New York, New Jersey, and Pittsburgh. Mike has more than four years of experience representing taxpayers and businesses before the Internal Revenue Service and various state taxing authorities.

Mike holds a Bachelor of Arts Degree in Legal Research from the State University of New York at Buffalo and an Associate of Arts Degree in Legal Studies from Erie Community College. He is also a member of the New York State Society of Enrolled Agents.

Accreditations

A+ BBB Accredited Business
A+ BBB Accredited Business
BBB Accreditation is an honor – and IRS Help, Inc has a A+ rating. Businesses that meet the high standards set by the BBB are invited to join. Businesses deemed to meet Accreditation Standards are presented to the BBB's Board for review.
Member of NATP
Member of NATP
NATP is the largest nonprofit organization that serves individuals specializing in tax preparation. The average NATP member has been in business for over 20 years.
Member of NAEA and NTPI Fellow Program
Member of NAEA and NTPI Fellow Program
NAEA is an association that provides networking and education to help enrolled agents be successful. The NTPI Fellow Program is made up of only the elite tax professionals in the country.
Member of The American Society of Tax Problem Solvers (ASTPS)
Member of The American Society of Tax Problem Solvers (ASTPS)
ASTPS is a national non-profit membership association that was founded to address the needs of a special group of professionals. The Society is comprised of Attorneys, CPA's, and EA's who regularly deal with clients suffering from IRS problems.
Member of the Turnaround Management Association
Member of the Turnaround Management Association
TMA members are a professional community that seeks to strengthen the global economy by working to save distressed businesses, assist management to navigate off-plan events, and help healthy companies avoid similar pitfalls.

Charities We Support

Hospice

Hospice is a compassionate approach to care whose goal is to help people with serious illness live life fully, maintain their dignity and keep control over their lives.  Hospice provides medical care, emotional and spiritual support to people and their families facing life-limiting illness in homes, hospitals, adult facilities, nursing homes, group homes and Hospice Inpatient Units.

Make A Wish Foundation

Make-A-Wish serves a unique, and vital, role in helping strengthen and empower children battling life-threatening medical conditions.

100 Club of Buffalo

The 100 Club of Buffalo, Inc. (The 100 Club) is an independent, nonprofit, nonpolitical organization whose sole purpose is to provide service to the members of local law enforcement, fire and emergency medical service agencies and their families.

  • NATP
  • BBB
  • NAEA
  • TMA

Get Tax Help Now

With local tax representatives in your area, we can meet with you face to face, to help you resolve your IRS and State tax problems.
Call 1-800-IRS-HELP and speak with a friendly tax professional.

We will represent you before the taxing authorities - instead of hassling you, they will need to work through us.